{"id":73039,"date":"2025-04-07T16:19:03","date_gmt":"2025-04-07T14:19:03","guid":{"rendered":"https:\/\/www.storegate.com\/create-a-support-ticket\/"},"modified":"2025-12-10T15:53:39","modified_gmt":"2025-12-10T14:53:39","slug":"create-a-support-ticket","status":"publish","type":"page","link":"https:\/\/www.storegate.com\/en\/create-a-support-ticket\/","title":{"rendered":"Create a support ticket"},"content":{"rendered":"\n<div class=\"wp-block-toolset-blocks-container tb-container alignfull\" data-toolset-blocks-container=\"3f56dbaa66a29526542c43f794e67cd4\"><div class=\"tb-container-inner\">\n<div class=\"wp-block-toolset-blocks-container tb-container\" data-toolset-blocks-container=\"21098352d9ab5eb954ca45cc6e17544d\"><div class=\"tb-container-inner\">\n<div class=\"wp-block-toolset-blocks-grid tb-grid\" data-toolset-blocks-grid=\"abc67eaf7fd38beb601150c154d15e7f\">\n<div class=\"wp-block-toolset-blocks-grid-column tb-grid-column tb-grid-align-top\" data-toolset-blocks-grid-column=\"94a015731f9aa68aa18eef059c94d6b1\"><style>.wp-block-kadence-advancedheading.kt-adv-heading73023_468d1b-c2, .wp-block-kadence-advancedheading.kt-adv-heading73023_468d1b-c2[data-kb-block=\"kb-adv-heading73023_468d1b-c2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading73023_468d1b-c2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading73023_468d1b-c2[data-kb-block=\"kb-adv-heading73023_468d1b-c2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading73023_468d1b-c2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading73023_468d1b-c2[data-kb-block=\"kb-adv-heading73023_468d1b-c2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 id=\"0-kontakt-\" class=\"kt-adv-heading73023_468d1b-c2 intro wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading73023_468d1b-c2\">Create a support ticket<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading73023_ec2a45-f5, .wp-block-kadence-advancedheading.kt-adv-heading73023_ec2a45-f5[data-kb-block=\"kb-adv-heading73023_ec2a45-f5\"]{margin-top:0rem;margin-bottom:1rem;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading73023_ec2a45-f5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading73023_ec2a45-f5[data-kb-block=\"kb-adv-heading73023_ec2a45-f5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading73023_ec2a45-f5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading73023_ec2a45-f5[data-kb-block=\"kb-adv-heading73023_ec2a45-f5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 id=\"1-prata-moln-med-oss\" class=\"kt-adv-heading73023_ec2a45-f5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading73023_ec2a45-f5\">How can we help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We are here for you! Fill in the form below. We will then contact you as soon as possible. Keep in mind that emails can sometimes end up in the spam folder, please check it regularly.  <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-toolset-blocks-grid-column tb-grid-column tb-grid-align-top\" data-toolset-blocks-grid-column=\"3034fbe886c11054e95b46b09d3e4112\"><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<style>.wp-block-kadence-spacer.kt-block-spacer-73023_81d7b6-ce .kt-block-spacer{height:41px;}.wp-block-kadence-spacer.kt-block-spacer-73023_81d7b6-ce .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-73023_81d7b6-ce\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n<div class=\"wp-block-toolset-blocks-container tb-container alignfull\" data-toolset-blocks-container=\"acfc989ccf4f0b98eeb77a987f44c476\"><div class=\"tb-container-inner\"><style>.kb-row-layout-id73023_c21262-05 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id73023_c21262-05 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id73023_c21262-05 > .kt-row-column-wrap{column-gap:80px;row-gap:40px;max-width:1220px;padding-top:4rem;padding-right:4rem;padding-bottom:4rem;padding-left:4rem;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id73023_c21262-05 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id73023_c21262-05 > .kt-row-column-wrap{padding-top:2rem;padding-bottom:2rem;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id73023_c21262-05 > .kt-row-column-wrap{padding-right:1rem;padding-left:1rem;grid-template-columns:minmax(0, 1fr);}}<\/style><section class=\"kb-row-layout-wrap kb-row-layout-id73023_c21262-05 alignnone has-palette-color-6-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column73023_2c9189-6e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column73023_2c9189-6e > .kt-inside-inner-col{flex-direction:column;}.kadence-column73023_2c9189-6e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column73023_2c9189-6e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column73023_2c9189-6e{position:relative;}@media all and (max-width: 1024px){.kadence-column73023_2c9189-6e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column73023_2c9189-6e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column73023_2c9189-6e\"><div class=\"kt-inside-inner-col\"><p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f73670-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"73670\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/73039#wpcf7-f73670-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"73670\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f73670-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cf7-two-cols\">\n\t<div class=\"cf7-col\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"cf7-col\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Type your message here...\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr-acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"gdpr-acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree that Storegate stores data only for the purpose of my support case.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\n<\/div><\/div>\n\n<\/div><\/section><\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-73039","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/pages\/73039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/comments?post=73039"}],"version-history":[{"count":6,"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/pages\/73039\/revisions"}],"predecessor-version":[{"id":73669,"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/pages\/73039\/revisions\/73669"}],"wp:attachment":[{"href":"https:\/\/www.storegate.com\/en\/wp-json\/wp\/v2\/media?parent=73039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}