Storegate Privacy Policy - Storegate

Storegate Privacy Policy

Storegate AB cares about your privacy. One of Storegate’s core values is that we take our customers’ privacy very seriously and we have a strong focus on that Storegate’s solutions, and our practices among the staff, to be as secure as possible to protect our customers’ information.

We at Storegate AB separates the information related to your account, and the information you store with us. Our customer service and support staff have access to account information such as e-mail, name, address, telephone number, etc. using our administration interface. In regards of data stored by our customers, only a few individuals, in rare cases, and after requesting the access authorization from the customer (read more about the access authorization) has the right to access the data stored on a customer’s account.

Personal data

Personal data is handled in accordance with the Data Protection Regulation. Storegate is responsible for personal information in accordance with § 3 Personal Data Act (PDA) and has a registered personal data representative with the Swedish Data Inspection Authority.

Purpose

Storegate AB manages personal information provided by the customer entered during the registration of the subscription or at trial of service. The information is managed for Storegate to be able to fulfil the agreement for the delivery of services, administration and billing of these and for Storegate to be able to follow Swedish law.

Data Protection

Storegate AB, with company registration number 556623 – 6179, is responsible for the customer data processed. If you believe that any customer data is incorrect, report it to: support@storegate.se.

Disclosure of information to another party

We ensure that your identity and the information you store with us never are disclosed to parties in third countries (outside the EU), unless you accept this in specific agreement with us. To further clarify this; Storegate will not under any circumstances sell, share or pass on information unless Swedish law requires it, or as a direct result of a legal action.

For Storegate to be able to deliver their services some customer data information must be shared with a third party. Currently, these parties are Payex (processing of invoices and credit card) and SendinBlue (distribution of general service information such as newsletters).

Which data are processed?

The data being processed is personal information submitted by the user at the time of registration for the service (first name, last name and email address). When the user is activating a so-called pay subscription additional information is required (address for invoice and credit card information for credit card payment).

For what is the data used?

Personal information is used by Storegate AB as a basis for administration of customers, such as the above-mentioned forms of payment and information and marketing efforts.

Handling of other information

“Other information” means information not related persons. We use such information on our websites. It may for example be websites statistics such as access times, browser version, operating system, and other information not tied to a specific person. With this information, Storegate can analyse how the services are used. This can, for example, be type of upload, menus used, number of app connects etc. With this information, we can improve our services to give our customers a better experience.

Cookies

If you visit a website a small text file containing text information, called a cookie, is stored on your computer. Cookies are used to provide general statistics regarding use of the website or service. The statistics are seen only as numbers and not linked together with personal data.

According the Swedish Electronic Communications Act, which came into force on 1 July 2011, all visitors on webpages is to be informed about what cookies are used for, and agree that you may use them. Storegate uses cookies.

You can decide whether you want to accept cookies or not. This can be set in the browser.

Other

All material on www.storegate.com is copyrighted by Storegate AB unless otherwise stated. Other brands and products mentioned on www.storegate.com is probably copyrighted and trademarked by their respective owners.

Storegate may change its privacy policy, and if a new version becomes effective it will be presented here.

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